Notifications do not always notify by sound or on the notification icon (ie the little text speech bubble)... iphone 14 pro

Notifications do not always notify by sound or visually ... iphone 14 pro. Particularly texts from say, (always the case) with Microsoft email sign in verification texts. Some other notifications work normally and the settings are the same for all. So why this apparently random glich, Having paid a large price for this piece of tech I expect it to work as advertised, or am I just a naïve idiot. (That's a rhetorical question, don't answer it, I may not like the reply lol.)

iPhone 14 Pro

Posted on Mar 20, 2023 8:25 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2023 3:40 PM

Hi SilvaKuff,


For help with iOS notifications, if you notice the issue occurs when looking at your device, check your Attention Aware settings first. The information below found in the article here can help. Turn Attention Aware features on or off on your iPhone or iPad Pro


"What are Attention Aware features?


Even if you don’t enroll in Face ID, the TrueDepth camera* intelligently activates to support Attention Aware features. With Attention Aware features, iPhone can check whether you’re paying attention to your device and automatically take action. For example,


  • When you’re looking at your device, your display will not dim until you stop looking at your device.


  • If you're looking at your device, it will lower the volume sound of your alerts.


If you don’t want to use these features, open the Settings app, tap Face ID & Passcode, then turn off Attention Aware Features."



The section "Change how notifications appear" from the article here: Use notifications on your iPhone or iPad can also help you check your settings for specific apps.


Be sure to also check for any Focus settings you might have enabled: Use Focus on your iPhone or iPad


Should the issue continue and your iOS is fully updated, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Cheers!

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2 replies
Question marked as Top-ranking reply

Mar 21, 2023 3:40 PM in response to SilvaKuff

Hi SilvaKuff,


For help with iOS notifications, if you notice the issue occurs when looking at your device, check your Attention Aware settings first. The information below found in the article here can help. Turn Attention Aware features on or off on your iPhone or iPad Pro


"What are Attention Aware features?


Even if you don’t enroll in Face ID, the TrueDepth camera* intelligently activates to support Attention Aware features. With Attention Aware features, iPhone can check whether you’re paying attention to your device and automatically take action. For example,


  • When you’re looking at your device, your display will not dim until you stop looking at your device.


  • If you're looking at your device, it will lower the volume sound of your alerts.


If you don’t want to use these features, open the Settings app, tap Face ID & Passcode, then turn off Attention Aware Features."



The section "Change how notifications appear" from the article here: Use notifications on your iPhone or iPad can also help you check your settings for specific apps.


Be sure to also check for any Focus settings you might have enabled: Use Focus on your iPhone or iPad


Should the issue continue and your iOS is fully updated, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Cheers!

Mar 21, 2023 6:39 PM in response to OrigamiFan1

Thank you OrigamiFan1, for the helpful support. I believe I have solved my particular issue already, and posted it on here (somewhere) in answer to similar posts for info on the same subject. I noticed when trying to reinstate some deleted texts that some were annotated as 'unknown senders' I checked in notification settings and saw that 'unknown senders' was greyed out, so I reset it to on/sound. The problem seems to have been solved, particularly with the Microsoft email verification texts that had been silent. I noticed various other text senders had been marked the same. Hope this might also help other users with similar problems... although why some regular text senders are marked as unknown is another technical issue that is currently a mystery to me. Thanks again for your reply though.

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Notifications do not always notify by sound or on the notification icon (ie the little text speech bubble)... iphone 14 pro

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