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Since yesterday I cannot access my profile/iCloud on my iphone 11

Since yesterday, I cannot access my profile or icloud settings on my Iphone 11 - they are greyed out. I have restarted the phone several times and no new software was installed. Any suggestions?

iPhone 11 Pro Max, iOS 16

Posted on Mar 20, 2023 10:08 AM

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Question marked as Best reply

Posted on Mar 20, 2023 11:50 AM

I cannot access my profile or icloud settings on my Iphone 11 - they are greyed out.


Do you have a MDM profile?

If so, contact your company - IT department.

or

See -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.


4 replies
Question marked as Best reply

Mar 20, 2023 11:50 AM in response to deepbluei2

I cannot access my profile or icloud settings on my Iphone 11 - they are greyed out.


Do you have a MDM profile?

If so, contact your company - IT department.

or

See -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.


Since yesterday I cannot access my profile/iCloud on my iphone 11

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