Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why am I not receiving emails

I haven’t been receiving any emails and I really have been on the lookout for one !

iPhone 11 Pro Max

Posted on Mar 20, 2023 1:57 PM

Reply
Question marked as Best reply

Posted on Mar 20, 2023 5:10 PM

Hi kalen194,

welcome to the Apple (user-to-user) Community.


Re: "Why am I not receiving emails"


Could be any one of many reasons:


Wondering if you:

(1) have been receiving eMails on your iPhone ok up until now,

or

(2) whether you might need to add your eMail providers account details to your iPhone so you begin to receive eMail ok.


A few of many guesses:


Eg: For (1) Your wifi connection, or internet connection, may not be active.

Your iPhone's iOS may need an update

Maybe no-one is sending eMails, preferring Messages, calls etc.

or you haven't sent any eMails, so no one has replied.


For (2)   How to: Add and remove email accounts


All the best :-)

1 reply
Question marked as Best reply

Mar 20, 2023 5:10 PM in response to kalen194

Hi kalen194,

welcome to the Apple (user-to-user) Community.


Re: "Why am I not receiving emails"


Could be any one of many reasons:


Wondering if you:

(1) have been receiving eMails on your iPhone ok up until now,

or

(2) whether you might need to add your eMail providers account details to your iPhone so you begin to receive eMail ok.


A few of many guesses:


Eg: For (1) Your wifi connection, or internet connection, may not be active.

Your iPhone's iOS may need an update

Maybe no-one is sending eMails, preferring Messages, calls etc.

or you haven't sent any eMails, so no one has replied.


For (2)   How to: Add and remove email accounts


All the best :-)

Why am I not receiving emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.