I’m not receiving any emails.
Why am I not receiving any emails?
iPhone 13 Pro, iOS 16
Why am I not receiving any emails?
iPhone 13 Pro, iOS 16
Hi there Runner1013-,
If you aren't receiving email on your iPhone as expected, start by checking these items:
There are a few things to keep in mind and check:
* When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded emails might be removed from your device.
* Make sure that your device is connected to the Internet.
* Check with your email service provider to find out if there's a service outage.
* If you can't access your email, or you can't send and receive messages with your @icloud.com email address, learn what to do.
If the issue persists, check your passwords:
If the Mail apps asks you to enter a password for your email account, make sure that your password is correct. To check your email address and password, sign in to your email provider's website.
If you still get a username or password error, contact the email provider or system administrator.
If that still doesn't seem to help, take a closer look at your Mail Fetch and notification settings:
By default, Fetch New Data settings are based on what's provided by your email service. If Push isn't available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:
1. Go to Settings > Mail, then tap Accounts.
2. Tap Fetch New Data.
3. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.
With iOS 11 and later, and iPadOS, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi.
Make sure that your Notification settings are correct for the Mail app:
1. Go to Settings, then tap Notifications.
2. Tap Mail, then tap an email account.
3. Adjust your Alerts, Sounds, and Badges.
If you still aren't receiving emails after trying the above steps, work through the steps in the 'Contact your email provider or system administrator' and 'Remove your email account and set it up again' sections here to see if that resolves the issue for you: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support
Take care.
Hi there Runner1013-,
If you aren't receiving email on your iPhone as expected, start by checking these items:
There are a few things to keep in mind and check:
* When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded emails might be removed from your device.
* Make sure that your device is connected to the Internet.
* Check with your email service provider to find out if there's a service outage.
* If you can't access your email, or you can't send and receive messages with your @icloud.com email address, learn what to do.
If the issue persists, check your passwords:
If the Mail apps asks you to enter a password for your email account, make sure that your password is correct. To check your email address and password, sign in to your email provider's website.
If you still get a username or password error, contact the email provider or system administrator.
If that still doesn't seem to help, take a closer look at your Mail Fetch and notification settings:
By default, Fetch New Data settings are based on what's provided by your email service. If Push isn't available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:
1. Go to Settings > Mail, then tap Accounts.
2. Tap Fetch New Data.
3. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.
With iOS 11 and later, and iPadOS, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi.
Make sure that your Notification settings are correct for the Mail app:
1. Go to Settings, then tap Notifications.
2. Tap Mail, then tap an email account.
3. Adjust your Alerts, Sounds, and Badges.
If you still aren't receiving emails after trying the above steps, work through the steps in the 'Contact your email provider or system administrator' and 'Remove your email account and set it up again' sections here to see if that resolves the issue for you: If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support
Take care.
I’m not receiving any emails.