I can’t add payment method, it won’t let me click on it

I need to add a payment method on my account it’s it’s shaded so I can’t click on it to add something

Posted on Mar 20, 2023 2:36 PM

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Question marked as Top-ranking reply

Posted on Mar 21, 2023 7:34 PM

Hello jackeline144,


Thank you for reaching out to Apple Support Communities.


Let's try to add a payment method online using a computer:


"Add a payment method online

If you want to keep more than one payment method on file, add the payment method in Settings on iPhone or iPadin the App Store on Mac, or in iTunes on your PC. When you edit payment information online at appleid.apple.com, additional payment methods might be removed from your account automatically.

  1. Go to appleid.apple.com.
  2. Tap or click Sign In, then sign in with your Apple ID.
  3. Tap or click Payment Methods.
  4. Tap or click Manage payment method.
  5. Enter your payment information, then tap or click Update."


More details can be found here: Add a payment method to your Apple ID


If the issue persists, can you provide a few more details? Are you using an accepted payment method for your region? Do you currently have an older payment method on file? Also, are you seeing any errors or alerts?


Cheers!


1 reply
Question marked as Top-ranking reply

Mar 21, 2023 7:34 PM in response to jackeline144

Hello jackeline144,


Thank you for reaching out to Apple Support Communities.


Let's try to add a payment method online using a computer:


"Add a payment method online

If you want to keep more than one payment method on file, add the payment method in Settings on iPhone or iPadin the App Store on Mac, or in iTunes on your PC. When you edit payment information online at appleid.apple.com, additional payment methods might be removed from your account automatically.

  1. Go to appleid.apple.com.
  2. Tap or click Sign In, then sign in with your Apple ID.
  3. Tap or click Payment Methods.
  4. Tap or click Manage payment method.
  5. Enter your payment information, then tap or click Update."


More details can be found here: Add a payment method to your Apple ID


If the issue persists, can you provide a few more details? Are you using an accepted payment method for your region? Do you currently have an older payment method on file? Also, are you seeing any errors or alerts?


Cheers!


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I can’t add payment method, it won’t let me click on it

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