Time Machine preferences not scrolling

My iMac pro just updated from Big Sur to Monterey and the scrolling within the Time Machine preferences window stopped working. Even though Time Machine is backing up to existing external drives properly, I can not longer scroll down to these drives in the Time Machine preferences window, nor can I scroll to the bottom to add or subtract drives.

iMac Pro (2017)

Posted on Mar 20, 2023 2:46 PM

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Question marked as Top-ranking reply

Posted on Mar 22, 2023 6:31 AM

Hello Dinosaur1966,


For this type of issue, we advise restarting your Mac, as that can resolve unexpected behavior like this: Shut down or restart your Mac - Apple Support.


If the issue persists, continue by testing to see when this behavior occurs. First, put your Mac into safe mode and test. Booting into safe mode will disable any startup and login items from automatically opening, which can help us to isolate the source of the issue further. When you do this, you’ll see some unusual behavior from the display; this is to be expected. Please follow the steps in this article: How to use safe mode on your Mac. 


Next, let's see if this behavior persists in a new user account on your Mac. Testing in a new user will determine if you have a system-wide issue or if it's user-specific. Please follow these steps to make a test account that can be deleted later: Change Users & Groups settings on Mac. Once the new user account has been set up, log out of your own account then into the new one to test the issue.


Let us know how this goes, please. Thanks and take care.

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3 replies
Question marked as Top-ranking reply

Mar 22, 2023 6:31 AM in response to Dinosaur1966

Hello Dinosaur1966,


For this type of issue, we advise restarting your Mac, as that can resolve unexpected behavior like this: Shut down or restart your Mac - Apple Support.


If the issue persists, continue by testing to see when this behavior occurs. First, put your Mac into safe mode and test. Booting into safe mode will disable any startup and login items from automatically opening, which can help us to isolate the source of the issue further. When you do this, you’ll see some unusual behavior from the display; this is to be expected. Please follow the steps in this article: How to use safe mode on your Mac. 


Next, let's see if this behavior persists in a new user account on your Mac. Testing in a new user will determine if you have a system-wide issue or if it's user-specific. Please follow these steps to make a test account that can be deleted later: Change Users & Groups settings on Mac. Once the new user account has been set up, log out of your own account then into the new one to test the issue.


Let us know how this goes, please. Thanks and take care.

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Time Machine preferences not scrolling

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