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Can’t log with Apple ID on my iPad mini with IOS 12.5.7

I removed my iPad mini from my devices list as I am having trouble with the home app (not syncing and not receiving any invites with the new updated iOS). On my iPad mini, I signed back in and the home app seemed to received invites but it not sync. So I signed back out and tried to sign back in but now I can’t sign back in! I’m receiving a message that tells me my iCloud cannot be used as the iOS on the iPad mini is old. Help…

Posted on Mar 20, 2023 3:06 PM

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1 reply

Mar 22, 2023 7:03 AM in response to onlysnipergirl

Hey there and welcome to Apple Support Communities onlysnipergirl,


We can certainly understand your concern and can help provide some insight.


We recommend checking out these steps for more information on what to do if you can't sign in.


" If you can't connect or sign in to iCloud

If you've set up your Apple ID and need help signing in to or using iCloud, follow these steps.


Get help signing into iCloud

Before you begin, check the Apple System Status page to make sure there are no outages or scheduled maintenances currently affecting iCloud and make sure that you’re signed in to iCloud with the same Apple ID on all of your devices. 

If you can't remember your Apple ID or password

If you can't remember your Apple ID, check these settings and services to find it. If you've forgotten your Apple ID password, learn how to reset it

If you get a message that your Apple ID is locked or disabled

If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. Learn how to unlock your Apple ID

If you can't sign in to iCloud.com

Learn what to do if you have trouble signing in to iCloud.com. "


For addition information, check out this link: If you can't connect or sign in to iCloud - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


Kindest regards!


Can’t log with Apple ID on my iPad mini with IOS 12.5.7

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