confirm your iphone passcode

i keep getting the message for confirming the passcode for my other older iphone to acces sensitive data on my icloud the problem that i sold that phone long time ago and now that i got an iphone again this keeps bothering me whatever passcode i enter that i remember it tells me its wrong and doesnt give me any other opttions to reset it or anything other than erasing my icloud data i dont wanna lose my data

help !

iPhone XS

Posted on Mar 21, 2023 1:35 AM

Reply
1 reply

Mar 22, 2023 10:02 AM in response to wahid282

Hey wahid282,


Thanks for using Apple Support Communities. We know your data is important, but to approve your device you will need to enter the requested passcode. A bit more information about this can be found here: iCloud data security overview - Apple Support


About end-to-end encrypted data

End-to-end encrypted data can be decrypted only on your trusted devices where you’re signed in with your Apple ID. No one else can access your end-to-end encrypted data — not even Apple — and this data remains secure even in the case of a data breach in the cloud. If you lose access to your account, only you can recover this data, using your device passcode or password, recovery contact, or recovery key.


We recommend reaching out to Apple Support to look into this more with you. They can be reached here: Contact - Official Apple Support


Take care!


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confirm your iphone passcode

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