My in-built camera on my imac isn't working. No green light and screen is black.

I've followed the instructions and shutdown my imac completely, including turning the power off at the wall. I'm all updated. No green light next to the camera and screen is showing as black. It's not working across multiple applications. Any suggestions?

iMac (2017 – 2020)

Posted on Mar 21, 2023 3:21 AM

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Question marked as Top-ranking reply

Posted on Mar 22, 2023 5:19 AM

Startup in Safe Mode and test the Camera using Photo Booth.

> How to use safe mode on your Mac - Apple Support <

Then do a normal restart and re-test the Camera.


If that doesn't help, schedule a service appointment at you local Apple Store or AASP.

> Genius Bar Reservation and Apple Support Options - Apple <

> Official Apple Support <

1 reply
Question marked as Top-ranking reply

Mar 22, 2023 5:19 AM in response to ellie-ogs99

Startup in Safe Mode and test the Camera using Photo Booth.

> How to use safe mode on your Mac - Apple Support <

Then do a normal restart and re-test the Camera.


If that doesn't help, schedule a service appointment at you local Apple Store or AASP.

> Genius Bar Reservation and Apple Support Options - Apple <

> Official Apple Support <

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My in-built camera on my imac isn't working. No green light and screen is black.

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