You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
My air pods are down to 2%. When I plug in the charging cable and open the case there is no lightening bolt beside the battery symbol to show it is charging. I have used another cable but still no charging.
Hey tipperarysean1,
Thanks for using Apple Support Communities. Were you able to complete the steps in the guide you recently reviewed for your AirPods not charging? Here's that link, just in case: If your AirPods won’t charge - Apple Support
It was a great idea to also try with a different cable too. In addition to those steps, did you check the charging port on the Charging Case for dirt or debris as that can cause connection issues. Here's a guide on cleaning your AirPods: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
Keep us posted.
Take care!
Hey tipperarysean1,
Thanks for using Apple Support Communities. Were you able to complete the steps in the guide you recently reviewed for your AirPods not charging? Here's that link, just in case: If your AirPods won’t charge - Apple Support
It was a great idea to also try with a different cable too. In addition to those steps, did you check the charging port on the Charging Case for dirt or debris as that can cause connection issues. Here's a guide on cleaning your AirPods: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
Keep us posted.
Take care!
Hi there tipperarysean1,
We're glad that you were able to get that cleaned out and got your AirPods charging like normal. Please feel free to reach out again if you need any further help.
Best wishes.
I found the charging port in the case was clogged with foreign matter. I cleaned it out and all is good. Thanks for your help.
My air pods will not charge. I have changed cables bot no good
