Ipad running 10.3.3 (14G60) Unable to join the network

I have tried every solution I can find and nothing works, need some guidance!


iPad Pro (4th generation)

Posted on Mar 21, 2023 5:16 AM

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5 replies

Mar 21, 2023 5:27 AM in response to Tanker14

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that your WiFi Router, to which you are attempting to connect, may be configured to require support for security features that are not supported by older versions of iOS. If your router is configured for WPA3 authentication, you will need to change this setting to WPA2 PSK. Your iPad4 (and other older iPad models) do not support WPA3 authentication.


If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.



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Ipad running 10.3.3 (14G60) Unable to join the network

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