How do I resolve 'Unable to join the network' issue during iPad 4 setup?

I just hard resetted my Ipad 4 after finding it in a box somewhere in my house and I'm currently in the setup phase. Everything worked fine until I came across step 3, it needs me to connect to my wifi but when I do it says "Unable to join the network _____". This is where I really need help, I've been trying all day to get this working but it just won't work. Can somebody please help me?



[Re-Titled by Moderator]

MacBook Pro 13″, macOS 15.3

Posted on Mar 8, 2025 12:55 AM

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Posted on Mar 12, 2025 11:36 AM

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that your Router, to which you are attempting to connect, may be configured to require support for security features that are not supported by older versions of iOS. If you have an older iPad and your router is configured for WPA3 or WPA3/WPA2 mixed authentication, you will need to change this to WPA2 PSK(AES).


Older models of iPad, such as your iPad4, do not support WPA3.


3 replies
Question marked as Top-ranking reply

Mar 12, 2025 11:36 AM in response to sievlong

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support


Consider that your Router, to which you are attempting to connect, may be configured to require support for security features that are not supported by older versions of iOS. If you have an older iPad and your router is configured for WPA3 or WPA3/WPA2 mixed authentication, you will need to change this to WPA2 PSK(AES).


Older models of iPad, such as your iPad4, do not support WPA3.


Mar 8, 2025 8:24 AM in response to sievlong

Have you already tried all the steps provided in this support article?:--> If your iPhone or iPad won't connect to a Wi-Fi network

Does it happen when you try it to connect it to a different wifi network too? (if it works, try rebooting your modem-router)


If the issue persists, I suggest that you contact Apple support directly:--> Official Apple Support

Regards

Giulio

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How do I resolve 'Unable to join the network' issue during iPad 4 setup?

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