Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
My 2019 MacBook Air has a non-functional trackpad. I’m not able to enter my password because I can’t put the cursor in the right place to type it.
can I engage Bluetooth with the keyboard in order to log on?
Thanks for visiting the Apple Support Communities merry313,
If you already have a Bluetooth mouse paired with your MacBook Air, you should be able to turn it on and use it on the Login screen to sign in. If you do not already have a Bluetooth mouse paired with your MacBook Air, you will need to use a USB-connected mouse to sign in. Once signed in, you can then set up a Bluetooth mouse with your MacBook Air from the System Settings, following the how-to steps here: Connect a Bluetooth device with your Mac - Apple Support.
If the built-in trackpad continues not to work, we recommend getting in touch with Apple Support directly. They will have the tools and resources needed to further isolate and troubleshoot what is causing it to misbehave. You can do that here: Get Support.
Have a wonderful day!
Thanks for visiting the Apple Support Communities merry313,
If you already have a Bluetooth mouse paired with your MacBook Air, you should be able to turn it on and use it on the Login screen to sign in. If you do not already have a Bluetooth mouse paired with your MacBook Air, you will need to use a USB-connected mouse to sign in. Once signed in, you can then set up a Bluetooth mouse with your MacBook Air from the System Settings, following the how-to steps here: Connect a Bluetooth device with your Mac - Apple Support.
If the built-in trackpad continues not to work, we recommend getting in touch with Apple Support directly. They will have the tools and resources needed to further isolate and troubleshoot what is causing it to misbehave. You can do that here: Get Support.
Have a wonderful day!
actually, I got it to work by using the up arrow key to select the user, and then typing in the password system logged on, and then I could use keystroke command to bring up spotlight, and type in Bluetooth, thereby enabling same. Thank you for answering.
merry313, We’re glad to hear that things are working as expected again.
Please do not hesitate to reach back out to us if you have questions or need any additional support.
Thanks for using the Apple Support Communities. Cheers!
Open MacBook Air without trackpad or mouse available
