Messages Won't Show on Lock Screen

I'm using an iPhone 13 pro max. My incoming messages never show up on the lock screen. I feel like I have changed every setting so they will show. HELP!


iPhone 13 Pro Max

Posted on Mar 21, 2023 1:17 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2023 1:06 PM

Hi meryl245,


Thanks for using Apple Support Communities. You may have tried this already but since you've mentioned Lock Screen notifications, we'd recommend starting with the guidance from Change message notifications on iPhone - Apple Support.


"Manage notifications for messages

  1. Go to Settings  > Notifications > Messages.
  2. Choose options, including the following:
    • Turn Allow Notifications and immediate delivery for Time Sensitive Notifications on or off.
    • Set the position, locations, style, and sounds for alerts.
    • Choose when message previews should appear on the Lock Screen, and how they should be grouped.
    • Set how many times to repeat an alert (from Never to 10 Times) below Customize Notifications."


Also, make sure that Focus is not enabled on your iPhone or any other devices since that will impact whether notifications are delivered. You can check that from Settings > Focus. Check out Set up a Focus on iPhone for full details.


All the best.





1 reply
Question marked as Top-ranking reply

Mar 22, 2023 1:06 PM in response to meryl245

Hi meryl245,


Thanks for using Apple Support Communities. You may have tried this already but since you've mentioned Lock Screen notifications, we'd recommend starting with the guidance from Change message notifications on iPhone - Apple Support.


"Manage notifications for messages

  1. Go to Settings  > Notifications > Messages.
  2. Choose options, including the following:
    • Turn Allow Notifications and immediate delivery for Time Sensitive Notifications on or off.
    • Set the position, locations, style, and sounds for alerts.
    • Choose when message previews should appear on the Lock Screen, and how they should be grouped.
    • Set how many times to repeat an alert (from Never to 10 Times) below Customize Notifications."


Also, make sure that Focus is not enabled on your iPhone or any other devices since that will impact whether notifications are delivered. You can check that from Settings > Focus. Check out Set up a Focus on iPhone for full details.


All the best.





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Messages Won't Show on Lock Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.