Music Downloading Error Mac

I'm an Apple Music subscriber with a MBP(silicon). I'm trying to download my music but every time I try, I get an error message. "There was a problem downloading 'Song Title' Error 3562"

I have 4060 titles in my music-library, but can't play them. After switching off "Sync Library" and switching it on again, the number of songs in there list reduces to 209. Where is my music?

My network connection is active.

MacBook Pro 16″, macOS 13.2

Posted on Mar 21, 2023 2:39 PM

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Mar 22, 2023 1:15 PM in response to zeerkoud

Greetings zeerkoud,


To start, please confirm that you are using the steps below to download the music to your Mac.


"Download music to your computer

  1. In the Music app  on your Mac, click any option below Library in the sidebar. For example, click Songs to see all the songs in your library.
  2. To download music you’ve added to your music library to your computer, move the pointer over an item, then do one of the following:
    • Click the Download button .
    • Click the More button , then choose Download.

If the music you’re downloading is available in Dolby Atmos, the Dolby button  appears next to the item, and you can download it either in Dolby Atmos or in stereo. To download music in Dolby Atmos when available, choose Music > Settings, click General, then select the Download Dolby Atmos checkbox. See Listen to spatial audio in Dolby Atmos.

Note: Music you download from Apple Music to your computer can’t be burned to a disc or transferred manually to a device, such as iPhone, iPad, or iPod. Music can only be downloaded to a device directly from Apple Music. See Intro to syncing your Mac and your devices." Add and download music on Mac


If so, consider offering additional details to help the community guide you to a resolution.


  • Does this happen on multiple networks?
  • What is the source of the songs for which this occurs?


Best wishes.


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Music Downloading Error Mac

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