How do I perform a hard reset on my iPhone 11?

how do i perform a hard reset on my

i phone 11

to unlock the sim



[Re-Titled by Moderator]


iPhone 11, iOS 16

Posted on Mar 21, 2023 3:03 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2023 3:46 PM

If the phone is locked to the SIM card, Apple cannot remove the lock.


Only the carrier can remove the lock to the SIM card. Get in touch with the carrier to which the phone is now locked and ask them to remove the lock.


Depending on the original agreement with the phone, the carrier may be under no obligation to unlock the phone.





2 replies
Question marked as Top-ranking reply

Mar 21, 2023 3:46 PM in response to luvli78

If the phone is locked to the SIM card, Apple cannot remove the lock.


Only the carrier can remove the lock to the SIM card. Get in touch with the carrier to which the phone is now locked and ask them to remove the lock.


Depending on the original agreement with the phone, the carrier may be under no obligation to unlock the phone.





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I perform a hard reset on my iPhone 11?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.