im not able to watch netflix, youtube, etc. says error.

How do I fix it to where I’m able to watch movie apps/YouTube. It always says error.

iPhone 14 Pro Max

Posted on Mar 21, 2023 4:43 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2023 1:33 PM

Hey there lexaayxx3,


Thanks for reaching out to the Apple Support Communities.


If having issues with third-party apps on your iPhone not working as expected, give the steps listed in the following resource a try that can help with troubleshooting this specific issue: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


If still having issues after going through the steps above, can you let us know more details on the error you're seeing when trying to use these apps? For example, are you seeing any additional information provided with this error, or are you receiving a specific error number? This information may be able to help determine the best steps going forward.


Take care!

1 reply
Question marked as Top-ranking reply

Mar 22, 2023 1:33 PM in response to lexaayxx3

Hey there lexaayxx3,


Thanks for reaching out to the Apple Support Communities.


If having issues with third-party apps on your iPhone not working as expected, give the steps listed in the following resource a try that can help with troubleshooting this specific issue: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


If still having issues after going through the steps above, can you let us know more details on the error you're seeing when trying to use these apps? For example, are you seeing any additional information provided with this error, or are you receiving a specific error number? This information may be able to help determine the best steps going forward.


Take care!

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im not able to watch netflix, youtube, etc. says error.

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