You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unresponsive power mode

Does anyone know why my phone screens are blurry? I did some research and it says to power off but my phone won’t even work to shut it off. Nothing works on any of my screens, they are all very blurry, so much so that I can’t tell what any of my icons are.

Posted on Mar 21, 2023 6:04 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2023 6:07 PM

Perform a Forced Restart


Force restart iPhone - Apple Support


Follow the instructions very carefully. There are only 2 possible results when you do a Forced Restart:


1) The phone returns to normal operation

2) There is a hardware problem with the phone and it will need service at the Apple Store or authorized Apple Service shop



2 replies
Question marked as Top-ranking reply

Mar 21, 2023 6:07 PM in response to Audreythree

Perform a Forced Restart


Force restart iPhone - Apple Support


Follow the instructions very carefully. There are only 2 possible results when you do a Forced Restart:


1) The phone returns to normal operation

2) There is a hardware problem with the phone and it will need service at the Apple Store or authorized Apple Service shop



Unresponsive power mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.