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iPhone XS screen unresponsive; only working when connected to power

My iPhone XS screen only works when connected to power. How can I fix this?

iPhone XS, iOS 13

Posted on Dec 1, 2019 6:51 AM

Top-ranking reply

Level 10

149,658 points

Posted on Dec 1, 2019 6:57 AM

If none help, schedule an appointment at your Apple Store Genius Bar for evaluation and options.

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