I can't log into my Apple ID
I can’t change my new email address cause I can’t use my password to get into to my account.. my new address is ********@yahoo.com
[Edited by Moderator]
iPhone 6s, iOS 15
Question marked as
User profile for user:
Chris_V89
User level:
Community Specialist
Hey there Wendy097,
Thanks for reaching out to the Apple Support Communities. Just to clarify, when you say that you can't use your Apple ID, are you getting an alert that the password is incorrect, or have you forgot the Apple ID password?
If so and if you need help with resetting the Apple ID password to log into your account, the steps listed in the following resource can walk you through the steps: If you forgot your Apple ID password - Apple Support
Reset your Apple ID password on your iPhone or other trusted Apple device
1. Go to Settings.
2. Tap your name > Password & Security > Change Password.
3. Follow the onscreen instructions to reset your password.
You can also follow this process on a trusted iPad, iPod touch, or Apple Watch.
To reset your password on your trusted Mac, choose Apple menu > System Settings (or System Preferences) > Sign in with your Apple ID (or Apple ID). Then click Password & Security, Change Password, and follow the onscreen instructions.
Reset your Apple ID password on the web
If you don't have a trusted device, you can reset your password on the web — but the process might take a little longer.
When possible, the web process redirects you to a trusted device. If you'll have access to one of your trusted devices soon, it might be faster and easier to reset your password then.
Reset your password at iforgot.apple.com
Let us know if that's able to help.
Have a great day!