iPhone keeps asking me to allow Toyota app to communicate each time I connect to CarPlay

Not sure if you found a solution yet but I ran into this while trying to figure out this issue. I actually found the solution today. You need to go to the Toyota app in your setting and disable Bluetooth for the Toyota app on your iPhone (Setting -> Toyota -> Bluetooth). This will stop this annoying prompt.

I am having a similar issue with a new Bz4x. Every time I walk near the car, I get a phone notification like the one in the screen shot above. I have set the Toyota app and my iPhone to "always allow", but I get it anyway. Several times, moreover, I have gotten an iPhone notification that says (not word-for-word) that "You have been connecting to this app frequently; should I set it to "always allow"?. I tap on "Allow", but nothing changes.

There is nowhere I can see in the Toyota app to change the notifications/permissions. Like the original poster, I have followed every menu in the app that might be relevant, and found nothing. I called Toyota and the agent looked through the car's record and said nothing was out of order, it must be an issue with Apple.

We Apple and Toyota users -- a sizable community, no? -- would really appreciate it if Apple and Toyota would put their heads together on this issue (many people asking!), instead of having each of them say "it must be a problem with [fill in the other company]"!

Yah, it makes me not want to support apple or toyota…

With the absurdly deafening seat belt alarm that goes off when i move a few feet within my tiny parkade on top of this iphone connnection issue it really makes me wish i hadn't bought a toyota at all.

This worked!!! Use CarPlay with your iPhone - Apple Support

The most important thing from the link is this instruction:

"If your car supports CarPlay both wirelessly and with a USB cable, plug your iPhone into the USB port in your car. An alert on your iPhone will offer to connect you wirelessly on your next drives."

After doing this, the alert showed up the next time I connected wirelessly. However, it went away on its own very quickly without doing the annoying pressing of "Allow" or "Ignore," which I had to do every time before.

Thanks for reaching out smwillia,

It sounds like you're seeing an alert from the Toyota app on your iPhone. We can help.

From what you've shared, it sounds like you are actually having two different services connect with your RAV4, and because they try to connect at the same time it is confusing to know which one is generating the message.

Based on your description, CarPlay is connecting correctly, and the reason the 'Ignore' and 'Allow' options have no impact on CarPlay performance is because CarPlay isn't the App asking. Your Toyota app is the one asking.

You can check out Toyota's support site for additional information, but it is ultimately the App that wants to connect to your car. There may be a setting in the app itself to disable these prompts, and Toyota offers a number of services that could be related: https://www.toyota.com/connected-services/

Hope that helps.

Take care.

Yes, those are my thoughts exactly!! I mean, if everyone on the planet who has an iPhone and newer Toyota is having the same issue, you would think they would figure it out really quickly. It’s kinda crazy making that there’s nobody you can turn to (with Toyota or apple) to figure it out!!!

I’m having no issues if I uninstall the Toyota app.

wireless CarPlay fails to connect every time if I have the Toyota app on my phone so far getting support has been impossible

Toyota is greedy. They want to be able to remind you each time you start your car that you can subscribe to useless nonsense. Yet, their Corolla LE is probably the only basic model without remote start. Pure greed.

This might be helpful: Use CarPlay with your iPhone - Apple Support

Apparently, you need to connect initially with a usb cable to enable automatic connection via Bluetooth?

PS: I have one difference from the original poster. About half the time, my Toyota does _not_ recognize me (in AirPlay), and says "no profile found, guest profile used". I cannot be sure this happens when I don't hit the "Allow" on that notification or not, as it's fleeting and erratic. The car works fine, the Toyota app seems connected, but the AV/AirPlay are not initiated. The second I hit the "Power" button to turn the car off, then, it recognizes that I am there, in most cases.

It just feels like the connection with AirPlay is glitchy, and as a user, I have no idea whether this is a Toyota issue or an Apple issue. What I do know is that none of the online help at either company addresses this, so far, as far as I can determine.

Hi there. I am having this exact same issue. I have searched and searched and cannot find an answer that works.

Did anyone reading this happen to find a solution?

I wonder if it is only happening with iPhones or if it happens with other phones as well.

My connection is glitchy too. I have started just plugging in my phone because it frustrates me too much not being able to figure out these issues.

I set it up twice according to the directions but maybe I’ll try once more making sure I do it with the usb cord plugged in (I can’t remember if the instrucutions I followed made me do that or not .

Same issue though it seems to happen more if I’m not plugged in when I turn the car on. Hopefully they’ll take note and figure out whatever recurring issue is going on here — or at least make an option if apple requires them to get permissions every time.

Hmmmm... reading this thread again, and lamenting the lameness of the official Apple response (the link that AdvisorMP [a chatbot or human?] is to Toyota, but not to anything useful.).

I wondered whether it was a permission for a Wi-Fi connection, but my Wi-Fi on my Toyota is off (both Wi-Fi and Hot-Spot are off), and the Bluetooth is present.

Erratic recognition continues: I was in the car, recognized. Turned it off, opened and closed the door, pushed Start again, and it didn't recognize me and required manual selection of Driver and PIN. Ughhhhhh.

Ugh I have a 2023 Toyota Corolla hybrid and the same thing happens to me! It’s so annoying - I typically hit ignore and I noticed it doesn’t affect my ability to use Apple car play so I decided I’m going to delete the Toyota app and see what happens… I have a feeling this will fix the problem