iTunes Purchase failure
Hey! I have purchased 3 different ringtones from iTunes but post payment tunes where not found in store or anywhere thou payment got deducted from account.
Question marked as
User profile for user:
Ben_Z1
User level:
Community Specialist
Hi there Yaseen_Arfat,
If you are unable to locate the ringtones you purchased, first use these steps from Use tones and ringtones with your iPhone or iPad to see if you can redownload them onto your iPhone:
Redownload ringtones purchased with your Apple ID
1. Go to Settings > Sounds & Haptics.
2. Under Sounds and Haptic Patterns, tap any sound.
3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones.
If you are still unable to locate these purchased ringtones, then our Billing Support would be the best equipped to look into this further with you. Connect with them here: Contact - Official Apple Support
Cheers!