News won’t load /start on iPhone but works on Mac
Apple News won’t load / Start on iPhone but works on Mac, iMac & watch
MacBook Pro 15″, macOS 13.2
Apple News won’t load / Start on iPhone but works on Mac, iMac & watch
MacBook Pro 15″, macOS 13.2
Hello JSDeHart,
This page can help out with providing steps that can assist with issues where an app wont open as expected: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
If those steps haven't helped, also try checking for any VPNs or security/networking apps and profiles at Settings > General > VPN & Device Management. If there are any installed you may try temporarily uninstalling them just to help rule out any conflicts.
Cheers.
Hello JSDeHart,
This page can help out with providing steps that can assist with issues where an app wont open as expected: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
If those steps haven't helped, also try checking for any VPNs or security/networking apps and profiles at Settings > General > VPN & Device Management. If there are any installed you may try temporarily uninstalling them just to help rule out any conflicts.
Cheers.
Hi JSDeHart,
If you're still unable to access the News app after updating and reinstalling the app, we'd suggest that contact Apple directly to investigate this further with you. You can find their contact details here: Contact Apple Support
Take care!
Thanks for the reply Eric. Tried all the suggestions and made sure I didn't have a VPN setup. I still have News just spinning when I start it on the iPhone.
Are there any debugging options that might point me to why it is spinning?
News won’t load /start on iPhone but works on Mac