What should I do before trading in my iPhone and I’m afraid my iPhone has a virus?
I want to trade in my current iPhone and use it to purchase a new iPhone BUT I’m afraid my current phone has a virus.
iPhone 12 Pro Max, iOS 16
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You can continue to find trusted guidance and support on the official Apple Support site.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I want to trade in my current iPhone and use it to purchase a new iPhone BUT I’m afraid my current phone has a virus.
iPhone 12 Pro Max, iOS 16
Unless this iPhone was jailbroken, it does not have a virus. Regardless, the process to prepare the phone to be traded in will completely erase it and bring it back to it original factory configuration.
Ref: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod Touch - Apple Support
Unless this iPhone was jailbroken, it does not have a virus. Regardless, the process to prepare the phone to be traded in will completely erase it and bring it back to it original factory configuration.
Ref: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod Touch - Apple Support
What should I do before trading in my iPhone and I’m afraid my iPhone has a virus?