“Activate eSIM” notification

Question

Level 1

22 points

“Activate eSIM” notification

Several weeks ago I started receiving notifications to activate an eSIM from Cricket Wireless.

I’ve never had service through Cricket, nor have I contacted them at all to start new service, so I really have no idea why it’s coming up on my phone to begin with. I currently have service through Spectrum.

At this point I’ve been hitting cancel anytime the notification comes up and it goes away, but it always comes back again after 1-2 days. I also tried resetting all network settings.

I just want the notifications to go away, so I’m not sure if I should activate and then delete the eSIM or if there’s another solution.

iPhone 11 Pro Max

Posted on Mar 24, 2023 11:16 AM

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Answer 1

sberman

Level 10

271,934 points

Mar 24, 2023 2:09 PM in response to Mac_Dog

I suggest you tell us the complete history of the iPhone. Examples:

Ownership history - are you the original owner
Purchase history - was it purchased at an Apple Store or Authorized Apple retailer
Travel history - has the iPhone changed country or region since initial purchase
Cellular Carrier lock history

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Answer 2

pentax47

Level 1

8 points

Apr 2, 2023 8:43 AM in response to sberman

I had this same issue a few months ago and thought it had finally stopped but just this morning it's back and now has 2 separate notifications!

I am the original owner of this phone and I got it from an authorized Verizon store.

I have never changed regions, left the country, or changed carriers.

I'm on a family plan and no one else has gotten this.

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Answer 3

Mac_Dog Author

Level 1

22 points

Mar 25, 2023 7:11 PM in response to sberman

I’m the original owner. Purchased directly from Apple. I believe it was initially locked to Verizon when I purchased it. As far as travel history, it’s stayed in the US.

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Answer 4

sberman

Level 10

271,934 points

Mar 25, 2023 8:49 PM in response to Mac_Dog

What steps did you perform to unlock from Verizon?

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“Activate eSIM” notification

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