I’m getting persistent notifications asking me to activate three eSims from Verizon. However, Verizon is not my carrier. In some cases, the notification is the “a new eSim from Verizon is ready…” and other times it’s the “Finish setting up eSim…” reminder.
How can these be safely deleted without messing up my real eSim from my real carrier?
iPhone 14 Pro, iOS 16
Hi CompelRadio,
Thank you for using the Apple Support Communities! Are you using a VPN? If so, are you able to test with out it? As noted below this step may help:
Some types of software, including VPN apps or configuration profiles, may have settings or restrictions that can cause connectivity issues.
On iPhone, iPad, or iPod touch, scroll through your installed apps and check for VPN software or configuration profiles in Settings.
•Settings > General > VPN (even if it says Not Connected)
•Settings > General > Profile (if this option doesn't exist, profiles are not installed)
If any of these types of apps are installed on your device, you may need to delete them to resolve the connectivity issue. Use caution if you choose to do this, since deleting an app or changing a configuration profile could affect how you use your device. For example, if you delete a configuration profile installed by your organization or school, your device may not work with that network.
If not, and the issue remains, we recommend that you reach out to Apple Support directly to take a further look. Please reach out here:
Hope this helps!
Have a great day.
“Finish setting up cellular” — not my carrier
