Back camera is not working

ipad 9gen back camera is not working even it’s latest update recently done.


iPad, iPadOS 16

Posted on Mar 25, 2023 5:19 AM

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Question marked as Top-ranking reply

Posted on Mar 25, 2023 5:24 AM

Begin with a forced-restart.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



If this fails to clear the problem, you may be best advised to seek assistance from the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and its camera system:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Mar 25, 2023 5:24 AM in response to Afrazaleena

Begin with a forced-restart.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



If this fails to clear the problem, you may be best advised to seek assistance from the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and its camera system:

Genius Bar Reservation and Apple Support Options - Apple

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Back camera is not working

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