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Can’t make an in app purchase

I have $110.00 in my ITunes account from an ITunes gift card yet my purchase is being declined on an app. I’ve made numerous purchases on the app previously. I’m not sure how to fix this.

Posted on Mar 25, 2023 3:09 PM

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Question marked as Best reply

Posted on Mar 25, 2023 3:33 PM

See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

⤵️

Apple Gift Card and Apple Account balance can't be used for some purchases

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


See also -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)


When redeeming a gift card, the amount will be credited to your (1) Apple Account balance and (2) you need to set your Apple Account balance as your default payment.


(1)

See -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)


(2)

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.

 

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.


Click here for more support and assistance.



1 reply
Question marked as Best reply

Mar 25, 2023 3:33 PM in response to Bhensrock

See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)

⤵️

Apple Gift Card and Apple Account balance can't be used for some purchases

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


See also -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)


When redeeming a gift card, the amount will be credited to your (1) Apple Account balance and (2) you need to set your Apple Account balance as your default payment.


(1)

See -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)


(2)

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.

 

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.


Click here for more support and assistance.



Can’t make an in app purchase

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