Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Declined payment method

I’m trying to use my gift cards for purchases for my games . Why is it always consistently declined ?

Posted on Jun 7, 2023 9:15 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2023 9:18 PM

What kind of gift cards? if they are something like a Visa gift card, that does not appear to be accepted by Apple.

Payment methods that you can use with your Apple ID - Apple Support

You would have to transfer the value to payment method that is.


If you mean an Apple gift card, that has to be redeemed to your account first.

The article "What type of gift card do I have?" explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - Apple Support


Read this support article to learn how to redeem your Apple Gift Card or App Store & iTunes gift card --> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


Very similar to what is in this document:


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card read this document about things to try --> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


2 replies
Question marked as Top-ranking reply

Jun 7, 2023 9:18 PM in response to cecille178

What kind of gift cards? if they are something like a Visa gift card, that does not appear to be accepted by Apple.

Payment methods that you can use with your Apple ID - Apple Support

You would have to transfer the value to payment method that is.


If you mean an Apple gift card, that has to be redeemed to your account first.

The article "What type of gift card do I have?" explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - Apple Support


Read this support article to learn how to redeem your Apple Gift Card or App Store & iTunes gift card --> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


Very similar to what is in this document:


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card read this document about things to try --> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


Declined payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.