Why would I hear other voices in my phone calls or when I’m. Watching a video or listening to audio ?

How is it that I can hear my ex or her friends as I watch a video or an audio on my phone. Or see a white line across a video in my screen that was not there when I recorded a video

Posted on Mar 25, 2023 5:24 PM

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1 reply

Mar 27, 2023 9:35 AM in response to Henryq1

Hello Henryq1,


Let's use the steps below to make sure that your iPhone is all up to date:


1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


You can also find those steps in this resource: Update your iPhone or iPad - Apple Support


If your iPhone is all up to date, let's restart using the applicable steps from this resource: Restart your iPhone - Apple Support Updating and restarting can sometimes help address odd behaviors.


Should that still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this further.


Take care.

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Why would I hear other voices in my phone calls or when I’m. Watching a video or listening to audio ?

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