You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Message

Some messages have bell icon with slash through it, these don’t have sound notification

iPhone 8

Posted on Mar 25, 2023 5:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2023 9:34 AM

Hello JBMOUNTainma,


It sounds like you've hidden alerts from these conversations in the Messages app. In this case, you'd need to do the following in order to receive notifications again from these conversations: Change message notifications on iPhone


Mute notifications for a conversation

1. In the Messages list, touch and hold a conversation.

2. Tap Hide Alerts.


You'll need to follow these steps. In Step #2, instead of selecting 'Hide Alerts' select, 'Show Alerts' instead, in order to receive notifications moving forward.


Let us know if that solves the issue for you.


Take care.


3 replies
Question marked as Top-ranking reply

Mar 27, 2023 9:34 AM in response to JBMOUNTainma

Hello JBMOUNTainma,


It sounds like you've hidden alerts from these conversations in the Messages app. In this case, you'd need to do the following in order to receive notifications again from these conversations: Change message notifications on iPhone


Mute notifications for a conversation

1. In the Messages list, touch and hold a conversation.

2. Tap Hide Alerts.


You'll need to follow these steps. In Step #2, instead of selecting 'Hide Alerts' select, 'Show Alerts' instead, in order to receive notifications moving forward.


Let us know if that solves the issue for you.


Take care.


Message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.