Website promo codes not working on my iPhone but they do on my wife’s iphone

Hi. My wife sent me a link for some boots on mountain warehouse website. I add to basket but when I try to apply 15% discount code the page reloads and no discount is added. Do exactly the same process on my wife’s iPhone (exact same iPhone 14) and the discount shows just fine. Bought via her phone but want to find out why my didn’t do the job. Any ideas/suggestions please? I’ve already checked I don’t have cookies blocked in settings/safari. Thanks!

iPhone 14, iOS 16

Posted on Mar 26, 2023 12:51 AM

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Posted on Mar 26, 2023 1:33 AM

Updated to latest iOS version and it now works. Solved now ta

4 replies

Mar 26, 2023 1:04 AM in response to helplessinpeanutbrittle

It's possible that the problem might be related to your iPhone's browser or settings. To begin, I recommend clearing your Safari browser's cache and website data. Here's how to do it:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap on Safari.
  3. Tap on Clear History and Website Data.
  4. Tap on Clear History and Data again to confirm.

After clearing the cache and website data, try accessing the Mountain Warehouse website again and see if you can apply the promo code successfully.

If clearing the cache and website data doesn't work, I suggest checking your iPhone's date and time settings to make sure they are correct. Incorrect date and time settings can sometimes cause issues with websites and their features, such as promo codes. To check your date and time settings:

  1. Open the Settings app on your iPhone.
  2. Tap on General.
  3. Tap on Date & Time.
  4. Make sure that Set Automatically is turned on. If it's off, toggle it on and wait a few moments for your iPhone to sync with the correct date and time.

If neither of these solutions works, it's possible that you are in private browsing mode, so it's worth noting that some websites might not function properly in private browsing mode. I suggest trying to apply the promo code while not in private browsing mode.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Website promo codes not working on my iPhone but they do on my wife’s iphone

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