Family sharing is enabled.

Family sharing is enabled. Organiser has purchased an app for child’s device on organiser’s device. The message on child’s device says ‘this app is no longer shared with you. To use it, you must buy it from the App Store.’ What can I do? Thanks

iPad 2, iOS 9

Posted on Mar 26, 2023 5:12 AM

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Question marked as Top-ranking reply

Posted on Mar 27, 2023 1:15 PM

Hello Dinos_user,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an app that should be shared. Follow the steps here to see if they resolve the issue: How to download apps and content that your family members purchased - Apple Support


"Use your iPhone or iPad to download content that family members purchased

  1. Open the App Store, Apple TV app, or Apple Books.
  2. Find your family member's purchases.
    • App Store: Tap your profile picture at the top of the screen, then tap Purchased.
    • Apple TV app: Tap the Library tab, then tap Family Sharing.
    • Apple Books: Tap your profile picture at the top of the screen.
  1. Tap your family member's name to see their content. Learn what to do if you don’t see any content or can't tap your family member.
  2. To download an item, tap the Download button next to it.


If you don't see your family's content


We hope this helps.


Cheers!


Similar questions

1 reply
Question marked as Top-ranking reply

Mar 27, 2023 1:15 PM in response to Dinos_user

Hello Dinos_user,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an app that should be shared. Follow the steps here to see if they resolve the issue: How to download apps and content that your family members purchased - Apple Support


"Use your iPhone or iPad to download content that family members purchased

  1. Open the App Store, Apple TV app, or Apple Books.
  2. Find your family member's purchases.
    • App Store: Tap your profile picture at the top of the screen, then tap Purchased.
    • Apple TV app: Tap the Library tab, then tap Family Sharing.
    • Apple Books: Tap your profile picture at the top of the screen.
  1. Tap your family member's name to see their content. Learn what to do if you don’t see any content or can't tap your family member.
  2. To download an item, tap the Download button next to it.


If you don't see your family's content


We hope this helps.


Cheers!


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Family sharing is enabled.

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