Photos won't save in jpg on iphone ios
I have IOS 16.1.1 on an iPhone 10.
Even when I change the Camera settings to "Most Compatible", it still saves my photos as Heic. How can I get it stop that and save as jpeg?
iPhone X, iOS 16
User profile for user:
Neil22R
User level:
Community Specialist
Hi gaylegayle,
We see that you are having some trouble saving photos as JPEG, and have already verified correct settings.
Next, try a restart and also make sure you have the latest iOS which can help.
Restart your iPhone - Apple Support
"How to restart your iPhone X, 11, 12, 13, or later
- Press and hold either volume button and the side button until the power-off slider appears.
- Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.Update your iPhone or iPad - Apple Support
- To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
"
Update your iPhone or iPad - Apple Support
"Update your iPhone or iPad wirelessly
- Back up your device using iCloud or your computer.
- Plug your device into power and connect to the internet with Wi-Fi.
- Go to Settings > General, then tap Software Update.
- If you see more than one software update option available, choose the one that you want to install.
- Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
If you get an alert when updating wirelessly
Learn what to do if you see an alert message while trying to update your device wirelessly.
Some software updates aren't available wirelessly. VPN or proxy connections might prevent your device from contacting the update servers.
"
If the issue persists, Contact Apple for support and service
Cheers.