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can't download word and excel

I have a MacBook Air 2015 , can't seem to update to OS11. so it won't let me download these apps


MacBook Air 13″, macOS 10.13

Posted on Mar 26, 2023 6:21 PM

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Posted on Mar 26, 2023 6:27 PM

An early 2015 and a 2017 MacBook Air can be upgraded to the latest version of Monterey macOS 12 or earlier but no later. See: How to download macOS - Apple Support


Be aware that if you upgrade to Catalina 10.15 or later you will also need to update any non-Apple 32-bit apps. See: https://www.macworld.com/article/232735/how-to-check-if-mac-software-is-32-or-64-bit.html

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Question marked as Best reply

Mar 26, 2023 6:27 PM in response to G_dawse

An early 2015 and a 2017 MacBook Air can be upgraded to the latest version of Monterey macOS 12 or earlier but no later. See: How to download macOS - Apple Support


Be aware that if you upgrade to Catalina 10.15 or later you will also need to update any non-Apple 32-bit apps. See: https://www.macworld.com/article/232735/how-to-check-if-mac-software-is-32-or-64-bit.html

Mar 26, 2023 6:26 PM in response to G_dawse

G_dawse Said:

"can't download word and excel: I have a MacBook Air 2015 , can't seem to update to OS11. so it won't let me download these apps"

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Troubleshooting Excel on Mac:


Contact Microsoft Support:

They are the Developers of Word and Excel. Ask them how to get this on your macOS.


Use this Link: Microsoft Contact Us Virtual Agent - Microsoft Support

can't download word and excel

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