Email question

My iPhone has stopped loading my emails. They show up in my email list but when I click on them they get stuck on loading, sometimes showing your network settings prevent content from loading privately. But doesn’t always give me an option to load content. Is there way of making it just load my emails?


iPhone 12 mini, iOS 16

Posted on Mar 27, 2023 3:42 AM

Reply
1 reply

Mar 28, 2023 2:19 PM in response to Madmaz140

Hi Madmaz140,


A good place to start in investigating an email concern is understanding how the Mail app functions. With the settings configured in your device, the Mail app will access your email account, check for messages, download content or send outgoing messages and then display the results for you to interact with.


Based on the error you are seeing, testing various network configurations would be advised. Try these actions on both cellular and Wi-Fi data, testing several Wi-Fi networks if possible. If you still see this across multiple connections, the problem may be in your device. If you have a VPN, ad-blocking, antivirus or other security-related softwares/apps/settings enabled, try turning those off or removing them and retest.


Regards.

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Email question

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