The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
After iPhone update all photos are gone from it, I’m very upset, is it possible to restore somehow?
Earlier iPhone models
Restore from your device backup. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
first, if you sync with iCloud, check iCloud.com/photos to see what photos are available in the cloud. You may just need to sync.
These photos were not saved to iCloud, they were only available on this iPhone. Couple of years ago when I was using the phone suddenly it turned off by itself, then I was not able to turn it on for couple of years. Now I decided to give it one more chance, it was stuck on logo when I tried to turn it on. Then I read that it is possible to update the iPhone to be able to turn it on, so I did it, after the update all valuable photos from this device are gone.
Sounds like they are irrecoverable.
Photos from iPhone are gone after update, what to do?
