Iphone 11 stuck logo

Iphone 11 stuck logo on my data recovery? Well, suddenly wake up and freeze on the logo. Still haven't got the black up yet. I want to get back a lot of data. There are only important information. Please help me.

Posted on Mar 27, 2023 6:29 AM

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Question marked as Top-ranking reply

Posted on Mar 28, 2023 3:46 PM

Hello Poom_,


We would like to see how we can help you with your iPhone being stuck on Apple logo. Follow the steps in this link for help with an iPhone stuck on the Apple logo: If your iPhone is stuck on the Apple logo - Apple Support


  1. "Make sure that the progress bar on your iPhone screen hasn't moved for at least one hour.
  2. If the progress bar hasn't moved for more than one hour, connect your device to a computer, then put your device into recovery mode with these steps:
    • iPhone 8 and later: Press and release the Volume Up button. Press and release the Volume Down button. Press and hold the Side button. Keep holding the Side button until you see the recovery mode screen.
    • iPhone 7 and iPhone 7 Plus: Press and hold both the Volume Down button and the Sleep/Wake button. Keep holding the Volume Down button until you see the recovery mode screen.
    • iPhone 6s and earlier: Press and hold both the Sleep/Wake button and the Home button. Keep holding the Home button until you see the recovery mode screen.

3.On a Mac with macOS Catalina 10.15 or later, open the Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes. When asked to update or restore, choose Update. This will update your device to the latest version of iOS. If you choose Restore, it will erase your iPhone."


Get back to us with your results so that we have a better understanding of the issue, and we can go from there.


Cheers!

1 reply
Question marked as Top-ranking reply

Mar 28, 2023 3:46 PM in response to Poom_

Hello Poom_,


We would like to see how we can help you with your iPhone being stuck on Apple logo. Follow the steps in this link for help with an iPhone stuck on the Apple logo: If your iPhone is stuck on the Apple logo - Apple Support


  1. "Make sure that the progress bar on your iPhone screen hasn't moved for at least one hour.
  2. If the progress bar hasn't moved for more than one hour, connect your device to a computer, then put your device into recovery mode with these steps:
    • iPhone 8 and later: Press and release the Volume Up button. Press and release the Volume Down button. Press and hold the Side button. Keep holding the Side button until you see the recovery mode screen.
    • iPhone 7 and iPhone 7 Plus: Press and hold both the Volume Down button and the Sleep/Wake button. Keep holding the Volume Down button until you see the recovery mode screen.
    • iPhone 6s and earlier: Press and hold both the Sleep/Wake button and the Home button. Keep holding the Home button until you see the recovery mode screen.

3.On a Mac with macOS Catalina 10.15 or later, open the Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes. When asked to update or restore, choose Update. This will update your device to the latest version of iOS. If you choose Restore, it will erase your iPhone."


Get back to us with your results so that we have a better understanding of the issue, and we can go from there.


Cheers!

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Iphone 11 stuck logo

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