My iPhone software update is not working
Software update is not working
[Re-Titled by Moderator]
iPhone 6, iOS 12
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Software update is not working
[Re-Titled by Moderator]
iPhone 6, iOS 12
Hello,
There are different ways to ensure the highest iOS that your device will support is installed on your device.
This support article has instructions about updating your iPhone or iPad wirelessly --> Update your iPhone or iPad - Apple Support
You can also use Mac and PC computers to update system software: Update iOS on iPhone - Apple Support
When updating, your device will update to the highest version currently available that it will support, or it will just say it is up to date and can't install a higher version. For an iPhone 6 that is iOS 12.5.7. Apple indicates ( Unable to update my iPhone 6 Plus from 12… - Apple Community ) I need to point out the obvious and state that if you want to run a higher system version than your current device will run, that you need to buy a newer device.
If your Apple mobile device won't update, read this support article --> If your iPhone or iPad won't update - Apple Support
In your case it may be "not working" because it cannot update any further.
Hello,
There are different ways to ensure the highest iOS that your device will support is installed on your device.
This support article has instructions about updating your iPhone or iPad wirelessly --> Update your iPhone or iPad - Apple Support
You can also use Mac and PC computers to update system software: Update iOS on iPhone - Apple Support
When updating, your device will update to the highest version currently available that it will support, or it will just say it is up to date and can't install a higher version. For an iPhone 6 that is iOS 12.5.7. Apple indicates ( Unable to update my iPhone 6 Plus from 12… - Apple Community ) I need to point out the obvious and state that if you want to run a higher system version than your current device will run, that you need to buy a newer device.
If your Apple mobile device won't update, read this support article --> If your iPhone or iPad won't update - Apple Support
In your case it may be "not working" because it cannot update any further.
Software update
My iPhone software update is not working