Several times in recent months I have had an email vanish into thin air when I hit send. Are others having this issue? There is no pattern to it.
iPhone 13 Pro Max, iOS 16
Question marked as
Best reply
User profile for user:
BrianK90
User level:
Community Specialist
Hey e s,
Did you check your 'send' folder to see if you see the sent email there? If not, do you see anything in the 'Outbox' folder? We want to make sure these emails are actually being sent. If you haven't yet, try sending an email to yourself and see if it sends. If it does, make sure you can receive it as well.
Also, try the following steps below:
1. Check your Internet connection. Open apple.com in Safari on your iPhone, iPad, or iPod touch.
2. To see if you can receive mail for your iCloud email on another device, go to iCloud.com on a Mac or PC.
3. Make sure that you turned on Mail in Settings on your iPhone, iPad, or iPod touch. Tap Settings > [your name] > iCloud and turn on Mail.
4. Make sure that new data is pushed to your device automatically. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push. In iOS 13 or earlier, tap Settings > Passwords & Accounts > Fetch New Data, then turn on Push.
* Send an email to your account to see if Push is working.
* In Fetch New Data, tap your iCloud account and turn on Push. You can only use Push with one account at a time.
7. Turn your device off and back on.
8. If you still can't send or receive mail, turn off the settings in steps 3 and 4, restart your device, then turn them back on.
Let us know how it goes!
Best regards.