Would apple block my iPad for security and say that I need to call them?

You’ve encountered a scam. If your iPad is unresponsive, simply restart the iPad - and close the offending pop-up or webpage if needed:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

As for the scam alert that your see >>> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Don’t respond to, or engage with, the message. Certainly do not, under any circumstances, attempt to contact anyone using the contact details that may have been provided. Just close the browser window.

Alerts of this nature are designed to scare the unwary into giving away sensitive information - or to fool you into doing something that you shouldn’t - usually to defraud you financially.

If you suspect that your AppleID has been compromised, follow the advice outlined here:

If you think your Apple ID has been compromised - Apple Support

Providing that you have not attempted to jailbreak your device - or have bypassed protections by side-loading third-Apps (if you don’t know what this is, then don’t worry about it), then it is highly unlikely that your device will have been infected with a virus or other malware.

Due to the system architecture of iOS/iPadOS, unless jailbroken, your iPad is not susceptible to traditional malware infection per-se. However, as with all computer systems, there are still vulnerabilities and exploits to which you remain at risk. The majority of threats to which you will be invariably exposed will surface via web pages or embedded links within email or other messaging platforms.

Browser-based attacks can be largely and successfully mitigated by installing a good Content and Ad-blocking product. One of the very best and most respected within the Apple App Store - designed for iPad, iPhone and Mac - is 1Blocker for Safari.

https://apps.apple.com/app/1blocker-for-safari/id1365531024

1Blocker is highly configurable - and crucially does not rely upon an external proxy-service of dubious provenance. All processing takes place on your device - and contrary to expectations, Safari will run faster and more efficiently. 

Unwanted content is not simply filtered after download (a technique used by basic/inferior products), but instead undesirable embedded content blocked form download. When using a good quality Content blocker, a high proportion of otherwise inescapable risk when using your Safari browser, or linking to external sources from email, is effectively mitigated before it even reaches you.

There are additional protections that can enhance protection further, such as using one of the better Recursive DNS Services in preference to automatic settings. This can either be set on a per-device basis in Settings, or can be set-up on your home Router. I recommend using one of the following services, for which IPv4 ad IPv6 server address are included here:

Quad9 (recommended)

9.9.9.9

149.112.112.112

2620:fe::fe

2620:fe::9

OpenDNS

208.67.222.222

208.67.220.220

2620:119:35::35

2620:119:53::53

Cloudflare

1.1.1.1

1.0.0.1

2606:4700:4700::1111

2606:4700:4700::1001

Use of the above DNS services will help to shield you from “known bad” websites and URLs - and when used alongside 1Blocker, provides defense in depth.

No. It’s a scam pop up. Close it and move on.

You’re very welcome.