air pod pro no longer charges!

Hey all, so my left AirPods Pro stopped charging. I looked online for tips. I took off the rubber end and reinserted the pod, all with no luck! It'll show like 1% starting to charge and then it stops. Anyone else having this issue?

AirPods Pro

Posted on Mar 27, 2023 1:04 PM

Reply
6 replies

Mar 27, 2023 2:17 PM in response to Dooki-san

Dooki-san Said:

"air pod pro no longer charges!: Hey all, so my left AirPods Pro stopped charging. I looked online for tips. I took off the rubber end and reinserted the pod, all with no luck! It'll show like 1% starting to charge and then it stops. Anyone else having this issue?"

-------


Getting AirPod to Charge:

When's the last time you cleaned this? Gunk may be getting in the way here. So, clean this to get a better fit in the case, and a more reliable charge: How to Clean your AirPods and EarPods - Apple Support

Mar 27, 2023 5:17 PM in response to Dooki-san

Dooki-san wrote:

Its the left pod. The right one charges normally. So my left on is dead and my right one will down to say 35%. I then pop the right pod in and it charges normally.

Of course at the time in writing this on the forum I have case plugged into a 3rd party AirPods case and Apple Watch charger and and its charging! Okay this is good!

Simple question. Is this 3rd party case the same one which is showing the original problem? Or do you have 2 charging cases maybe this and the original Apple case??


I just noticed something. The case sits vertical on the charging stand. I have the cover open, so you can see the tops of the AirPods. Next it is my iPad with the battery status displayed. Attached are two images. The image with the left pod at 79% and the black lighting bolt icon is with the cover of the case open. The other image with the left showing 78% charge and NO lighting bolt icon is with the cover closed. Ain't that weird?!

This seems simple on the face of it, but I'm having to guess a few details probably because of software differences. Your first picture shows the left pod is removed from the case (no lightning flash, no charging) and the right pod is in the case but fully charged (green flash).


The second picture I don't see with my gadgets. It might be because your iPad and mine are different models, or maybe because my charging case and both my pods are 100% charged. I can't get the black lightning flash but I suspect it means connected and not yet fully charged, where the green flash means connected and already full charge.


Going back to your original problem, if you get different charging results with the two cases, it would suggest a problem with the case which doesn't charge properly. Look for debris near the gold plated contacts in the bottom of each well of the charging case. Look carefully, and clean very carefully using Apple's advice in How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


Just to make it very clear, don't use hard or metallic tools to poke around the charging contacts. Metal objects can actually short circuit the charging circuit and may damage the case.

Mar 27, 2023 3:12 PM in response to TheLittles

Hey Littles,

I have used Q-tip to clean. No luck. FYI so when I put in the case nothing happens. When I hold it down with my finger and move it I'll see the amber charge it.....but only for a couple of seconds then the light stops. This is what commonly happens. I put the AirPod in, move it a bit to see the red amber come on, my iPhone shows that its starting charge (1%), then the light stops and the charging stops.


Mar 27, 2023 3:44 PM in response to Branta_uk

Its the left pod. The right one charges normally. So my left on is dead and my right one will down to say 35%. I then pop the right pod in and it charges normally.


Of course at the time in writing this on the forum I have case plugged into a 3rd party AirPods case and Apple Watch charger and and its charging! Okay this is good!


I just noticed something. The case sits vertical on the charging stand. I have the cover open, so you can see the tops of the AirPods. Next it is my iPad with the battery status displayed. Attached are two images. The image with the left pod at 79% and the black lighting bolt icon is with the cover of the case open. The other image with the left showing 78% charge and NO lighting bolt icon is with the cover closed. Ain't that weird?!


So normally I am using a USB cable to charge the case, and it charges. For the AirPods I normally have in my gym bag.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

air pod pro no longer charges!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.