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I was given a an iMac but it’s locked with someone’s Apple ID how do return it to factory if I am unable to get that info

I was given a an iMac but it’s locked with someone’s Apple ID how do return it to factory if I am unable to get that info

Posted on Mar 27, 2023 2:01 PM

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Question marked as Top-ranking reply

Posted on Mar 27, 2023 6:47 PM

Refer to Activation Lock for Mac - Apple Support.


Excerpt:


"If your previously owned Mac shows an Activation Lock window that asks for someone else's Apple ID, the previous owner may need to remove Activation Lock for you."


The Mac is effectively useless until you do that.

2 replies

I was given a an iMac but it’s locked with someone’s Apple ID how do return it to factory if I am unable to get that info

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