I have tried twice to restore my iPhone to factory settings bc I forgot my passcode, and each time it just adds a 15 minute lockout to the screen. I carefully followed the directions and it didn’t work. I haven’t even set it up yet. Is there a catch?
iPhone 11 Pro Max
sheebaz wrote:
I have tried twice to restore my iPhone to factory settings bc I forgot my passcode, and each time it just adds a 15 minute lockout to the screen. I carefully followed the directions and it didn’t work. I haven’t even set it up yet. Is there a catch?
You restore as NEW follow here If you forgot your iPhone passcode - Apple Support
sheebaz wrote:
I have tried twice to restore my iPhone to factory settings bc I forgot my passcode, and each time it just adds a 15 minute lockout to the screen. I carefully followed the directions and it didn’t work. I haven’t even set it up yet. Is there a catch?
You restore as NEW follow here If you forgot your iPhone passcode - Apple Support
These two statements that you made contradict each other:
So I will ignore the second statement and assume the first is accurate.
In that case, read and follow this:
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
Cannot restore iPhone
