Error saving video

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fefa113 Author

Level 1

13 points

Error saving video

Hi. Im trying to download a video from Icloud and save into my device but it keeps saying "Error saving video"

iPhone SE, iOS 16

Posted on Mar 27, 2023 6:28 PM

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Answer 1

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fefa113 Author

Level 1

13 points

Mar 28, 2023 2:22 AM in response to fefa113

I'm almost giving up, I tried on another iPhone I bought, the iPhone 13, and nothing. And to make matters worse, I tried using Google Drive and I can even download the video, but it doesn't appear in the Camera Roll, and I can't find it anywhere.

I swear, I'm having the biggest headache having an iPhone, I'm almost giving up to Android.

Now I have 2 iPhones, neither of them can save the video to iCloud or Google Drive.

The iPhone 13 is new, I reset it and added my account...

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Answer 2

fefa113 Author

Level 1

13 points

Mar 28, 2023 2:49 AM in response to fefa113

Another update. I tried to send my video via Airdrop and another error appears haha it says "Failed to save item. Save to iCloud Drive instead?" 😅

My video was exported with H.264 and MP4....

Just impossible in 2023 trying to save a video with 100mb size.

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Answer 3

fefa113 Author

Level 1

13 points

Mar 27, 2023 11:56 PM in response to TheLittles

I just updated to 16.4 and now every video give me the error 🥲

Both sizes

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Answer 4

fefa113 Author

Level 1

13 points

Mar 27, 2023 7:32 PM in response to TheLittles

Did not work 🥲

I have new updates. Videos below 75mb is able to save, above than that not...

The files is from a Shared Folder that have 200GB storage.

My icloud has 4GB storage available.

Videos above 75mb shows me "Error saving video"

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Answer 5

TheLittles

Level 10

195,401 points

Mar 27, 2023 6:51 PM in response to fefa113

fefa113 Said:

"Error saving video: Hi. Im trying to download a video from Icloud and save into my device but it keeps saying "Error saving video"

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Thank you for the screenshot.

Disable your VPN and Use WiFi:

You are using a VPN --so disconnect from it. If that still does not fix this, then use WiFi. Both should do the trick.

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Answer 6

TheLittles

Level 10

195,401 points

Mar 27, 2023 7:49 PM in response to fefa113

fefa113 Said:

"Error saving video: [...]I have new updates. Videos below 75mb is able to save, above than that not...[...]"

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Thank you for the screenshot.

If you have Updates to Install:

A. Have a 50% or Greater Charge:

Looking on the top-right corner of your screen, the battery percentage is quite done there. So get 50% or greater battery charge, and keep it plugged into external power while performing the update.

B. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

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Error saving video

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