Why isn’t the recovery email showing up in the set email inbox? I’ve checked spam, junk, and trash but no email from apple.
iPhone 13 Pro Max, iOS 16
Thanks for posting in the Apple Support Communities meeka16,
We see you linked here from: If you forgot your Apple ID password .
If you have a recovery email address set up for your account, the message may be going there rather than the email address you use to sign into your account.
The following steps may help you locate the message:
1: Search for the email
We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
2: Make sure you're checking the correct email account
If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue or notification email address that you added to your account.
If you're looking for a verification email, you can sign in to your Apple ID account page and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
3: Resend the email
To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
To resend the verification email, sign in to your Apple ID account page. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
4: Make sure that you're getting email
If you're not getting any email, you might need to contact your email service provider for help. Learn what to do if you can’t send or receive email on your Mac or if iCloud mail isn’t working.
If you didn't receive your verification or reset email
We hope this helps!
Thanks for posting in the Apple Support Communities meeka16,
We see you linked here from: If you forgot your Apple ID password .
If you have a recovery email address set up for your account, the message may be going there rather than the email address you use to sign into your account.
The following steps may help you locate the message:
1: Search for the email
We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
2: Make sure you're checking the correct email account
If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue or notification email address that you added to your account.
If you're looking for a verification email, you can sign in to your Apple ID account page and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
3: Resend the email
To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
To resend the verification email, sign in to your Apple ID account page. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
4: Make sure that you're getting email
If you're not getting any email, you might need to contact your email service provider for help. Learn what to do if you can’t send or receive email on your Mac or if iCloud mail isn’t working.
If you didn't receive your verification or reset email
We hope this helps!
Hey meeka16,
Thanks for trying! For your next best step, we recommend that you reach out to Apple Support team next: Contact Apple for support and service
Cheers!
I’ve done all of that but I still can’t reset that account. I have a few Apple accounts but that’s the only one that I can’t get into. It’s set to send it to my main iCloud account but I’ve been trying for months with no success
Why isn’t the recovery email showing up in the set email inbox? I’ve checked spam, junk, and trash but no email from apple
