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can't reset security questions

I can't reset security questions.

I got the answered "We don’t have sufficient information to reset your security questions."

how can i fix it?

iPad mini, iOS 9

Posted on Mar 28, 2023 2:52 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2023 3:24 AM

Start here:

If you forgot the answers to your Apple ID security questions - Apple Support


If you need assistance with your AppleID account, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


1 reply
Question marked as Top-ranking reply

Mar 28, 2023 3:24 AM in response to kade_supreya

Start here:

If you forgot the answers to your Apple ID security questions - Apple Support


If you need assistance with your AppleID account, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


can't reset security questions

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