You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Maps

Both on my iPhone ios 16.4 and Mac Pro 12.6.3 Apple Maps shows my work address incorrectly.

Work & Home (should be the same)

Both show as favourites

I can't delete Work

The address shown on the work (card) is not correct

My own contact card is showing the correct address for both work & home

How can I delete "Work"

I have tried remove from favourites, cleared history in location services > significant locations

I just need to get rid of this Work pin / card

Peter

Posted on Mar 28, 2023 1:46 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2023 5:06 AM

Hi Giulio, Much appreciate your reply, I spoke with Apple customer support yesterday and after screen sharing and creating new work locations (twice) and deleting each in turn I was able to remove the incorrect work location.

Interesting aside... when trying to show (pin) my work address it didn't show up as a suggestion and therefore couldn't be set that way.

Peter

Similar questions

4 replies
Question marked as Top-ranking reply

Mar 29, 2023 5:06 AM in response to ProustGiulio

Hi Giulio, Much appreciate your reply, I spoke with Apple customer support yesterday and after screen sharing and creating new work locations (twice) and deleting each in turn I was able to remove the incorrect work location.

Interesting aside... when trying to show (pin) my work address it didn't show up as a suggestion and therefore couldn't be set that way.

Peter

Mar 28, 2023 2:33 AM in response to littlegreencar

Hello littlegreencar,


Issue #1 (wrong work address): I suggest that you notify it to Apple directly, using this form (iOS Maps):--> Feedback - Maps for iOS and iPadOS - Apple , or this one (macOS Maps):--> Feedback - Maps for OS X - Apple


Issue #2 (delete work address pin/card): if you can't do that, contact Apple Support directly, using this link:--> Contact Apple for support and service


Regards

Giulio




May 2, 2023 4:32 AM in response to littlegreencar

There are a few steps you can take to try and resolve this issue with Apple Maps on your iPhone and Mac:

  1. Try resetting location and privacy settings: Go to Settings > General > Reset > Reset Location & Privacy. This will reset all location and privacy settings to their defaults.
  2. Check your contact card: Make sure that your work address is correct on your own contact card in the Contacts app. If it is not correct, edit your contact card to update the address.
  3. Remove the incorrect work address from your favorites: Open the Maps app, go to the Favorites tab, find the incorrect work address, swipe left on it and tap "Delete."
  4. Clear Maps history: Open the Maps app, tap on the search bar, scroll down and tap "Clear All" under "Recents" and "Favorites."
  5. Sign out of iCloud and sign back in: Go to Settings > [your name] > Sign Out. Sign back in using your Apple ID.

If none of these steps work, you may want to try contacting Apple support for further assistance.






Apple Maps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.