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Hello community,
I recently asked for a refund for a cancelled subscription on March 26th, it says that Apple refunded me yesterday (March 27th), today is March 28th and I still haven't received any refund so far.
I tried to find a way to contact the support service but I couldn't find a way to report this problem to Apple. Is there any email or a link I could use to report this?
Thank you for your assistance.
Best,
Fares
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
You are not talking to Apple here, we are also users of Apple products & services like you.
So read whar posted -> Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
Approved refund requests take up to 30 days for most payment methods. Click here for more information.
(237130)
same with me, havent received my refund.
so they quicky take our money but when we request for refund it takes them forever just to give it back? geez
Refund not yet received
