Find my iphone double account

I have two icons on Find my iphone, one with a known device and another one is a black icon with unknown location. Does it mean someone is using my device as I have experienced some weird changes on my phone or is it normal? Does anyone have these kind of problems?

iPhone SE, iOS 16

Posted on Mar 28, 2023 9:04 AM

Reply
4 replies

Apr 21, 2023 4:46 PM in response to Brian_P7

Hi Brian_P7,


unfortunately, I still had issues that surfaced later. My Phone Battery would suddenly drop from 98% tp 53%, even though I rarely use my phone. When I discovered my ex-friend spied on my phone, I searched for ways to protect myself and chose the extreme option, by turning „Lockdown“ on. It‘s been a month and my battery isn’t draining faster, nor is my phone heated. I didn’t want to take the extreme option, but I had no choice. The Lockdown Mode did really make a significant change, and now I feel safe. I will mention it in another thread.


Thank you for your reply. I appreciate it.

Mar 30, 2023 4:33 PM in response to Sara_whatever

Hi Sara_whatever,


Thank you for participating in the Apple Support Communities. We understand you have some security concerns regarding Find My. The best thing you can do to provide optimal security for your iPhone is make sure you have the latest version of iOS. Here's how to update if needed: Update your iPhone or iPad.


  1. "Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.
  5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."


If someone has somehow gained access to Find My, this means that they gained access to your Apple ID. This article has some steps you can take to secure your Apple ID: If you think your Apple ID has been compromised.


We hope this helps.


Take care.




Apr 1, 2023 4:57 PM in response to Jeff_888

Thank you Jeff_888. That really helped me. I immediately changed the password in Apple ID. I did confront an ex-friend and he literally wrote that he knows I chatted with three friends about him and I did really chat with them about him in Whatsapp as he became obsessive and manipulative with me. I blocked him and I have no idea how he gained access to my phone as I am very strict when it comes to my phone. I never give my password neither my phone to anyone. I have become traumatized because of him., not knowing what he does to my phone. Whenever my battery dies when I rarely use phone, it triggers me. I did however use safetey check in privacy setting and broke the connection when it came to sharing and that helped my battery not die faster…I guess.

Apr 1, 2023 5:16 PM in response to Sara_whatever

Hey Sara_whatever,


Glad to hear that the issues you were having were corrected and that you were able to take advantage of Safety Check on your iPhone as well. If you do see any indication of any issues at all with relation to security on your iPhone, Get Support from Apple immediately for more help.


If you run into any other issues on your iPhone, please create a new thread, and a member of the community would be glad to give you a hand.


Be well.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Find my iphone double account

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